Terms and conditions
When you place an order with us (i.e. you make payment for an order) then you are considered
to have read – understood and agreed to terms and conditions listed on this page.
Copyright & Personal Use
The Products delivered to You are completely original content. The full copyright to the
Products and other materials delivered to you is retained by you and you alone. You agree to
indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may
make of any material available made available to you by Company. Any unauthorized use of the
delivered Products and/or content of this Website may subject you to civil or criminal
We do not condone, encourage, or knowingly take part in plagiarism or any other acts of fraud
or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly
allow any Customer to commit plagiarism or violate copyright laws.
Company nor any of its affiliates and/or partners shall be liable for any unethical,
inappropriate, illegal, or otherwise wrongful use of the Products and/or other written
material received from our Website. This includes plagiarism, lawsuits, poor grading,
expulsion, academic probation, loss of scholarships/awards/grants/prizes/titles/positions,
failure, suspension, or any other disciplinary or legal actions. The buyer of material from
our Website is solely responsible for any and all disciplinary actions arising from the
improper, unethical, and/or illegal use of the material.
Our policy for using images
We do not own the copyright of images unless specifically designed by our in-house
illustrators - hence we do not use copyright images by ourselves. We will simply provide you
links of recommended images so you can copy and place by yourself. You may use royalty free
images without any worry, however for copyright images you may require to pay the owner(s).
It is important that you carefully read and understand the refund policies in order to have
full knowledge of the privileges and limitations governed by the Urban Book Publishers
Policies. We offer refunds only in special cases and specified conditions, detailed as
Urban Book Publishers offers a 100% Refund on all its services, however, it is not an
unconditional 100% refund and certain conditions still apply.
Urban Book Publishers Refund Policy will be Void if;
You have chosen a special or a custom package.
You have demanded revisions beyond the initial concepts
The customer has not been contacted or irresponsive for more than 2 weeks without
If the project is placed on hold upon customer request, the refund will be voided.
Company’s policies, or policy, have been violated.
The creative brief is lacking in required information from the client end.
The business is closing or changing its name or business.
Reasons such as ‘change of mind’, ‘disagreement with a partner, or other reasons that do not
pertain to the service provided will not be subject to refund under any circumstances.
Once a client has accepted multiple sets of revisions (for any services), the refund will
not be applicable.
Limitations on Revisions
Editing Orders: We will revise edited content to ensure that no objective or technical errors
remain. If no objective or technical errors remain in the content, any further revisions to
that content are provided at the sole discretion of the Company.
Writing Orders: We
will revise small segments of written material until that segment is approved by the Client.
Once the Client approves of the content that we develop, revisions to that content will be
billed at an appropriate editing rate.
Limitation Of Liability
You agree to release and hold the Company and its employees, officers, directors,
shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and
fulfillment agencies, any third-party providers, or sources of information or data and legal
advisers (the “Company’s Affiliates”) harmless from any and all losses, damages, rights,
claims, and actions of any kind arising from or related to the Products, including but not
limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or
computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled
or delayed computer transmissions; (c) any condition caused by events beyond the control of
the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any
injuries, losses or damages of any kind arising in connection with or as a result of
utilizing our services; or (e) any printing or typographical errors in any materials
associated with our services. In addition, you agree to defend, indemnify, and hold the
Company and Company’s Affiliates harmless from any claim, suit or demand, including
attorney’s fees, made by a third party due to or arising out of your utilizing of our
services, your violation or breach of these Terms and Conditions, your violation of any
rights of a third party, or any other act or omission by you.
In no event shall the
Company be liable for any direct, indirect, punitive, incidental, special, or consequential
damages arising out of or in any way connected with the use of this Website or any
information provided on this Website. Because some states or jurisdictions do not allow the
exclusion or limitation of liability for consequential or incidental damages, the above
limitation may not apply to you.
and Conditions. We recommend you reviewing both the pages from time-to-time as any such
changes will be reflected in this section of our Website.
If you have any query regarding our policies you may send email at:
All company logos and trademarks appearing on our website are the property of their
respective owners. We are not affiliated, associated, endorsed by, or in any way officially
connected with these companies or their trademarks. The use of these logos and trademarks
does not imply any endorsement, affiliation, or relationship between us and the respective
companies. We solely use these logos and trademarks for identification purposes only. All
information and content provided on our website is for informational purposes only and
should not be construed as professional advice. We do not guarantee the accuracy or
completeness of any information provided on our website. We are not responsible for any
errors or omissions, or for the results obtained from the use of this information. Any
reliance you place on such information is strictly at your own risk.